OPERATIONS SCORECARD
Good morning, Ana.
Here is how your patients experienced Northridge this week.
2 new signals
STOCK CONFIDENCE
92%
+3% this week
2 reports mention a refill transfer.
WAIT TIME
Avg Wait: 14m
9a11a1p3p5p7p
Bottlenecks to act on
Signals need an operational response.
Afternoon queue rising after 4 PM
High
Wait reports are 22% above your weekly baseline.
View staffing prompt
Three insulin refill questions this week
Review substitutions and patient call-back protocol.
COMMUNITY REVIEW MANAGEMENT
“Staff remembered my name...”
Praise is showing up consistently in care feedback. Share this with the team at huddle.
Mark reviewed
Share with team